Our Guarantees
At Nest Mortgage, our word is our bond, and we stand by our pre-approvals all the way. It’s all part of our mission to make your mortgage experience as simple and streamlined as possible. Here's our commitment to you.
Nest Pre-Approval Guarantee
Once your application has been reviewed and we have provided you with a formal pre-approval certificate, if you are declined for any reason other than the qualities of the subject property, we will credit you $500.
Our commitment
1. We review and pre-qualify your income, credit, down payment and equity documents associated with your mortgage application, and provide a formal pre-approval certificate. Final approval depends on the lender’s review of the property being financed. All reimbursements will take place within 30 days of the final lender decline.
Your commitment
1. You acknowledge that we have not guaranteed any terms of your approval.
2. You will not make any changes to your employment, credit or financial situation while we’re in the process of arranging your mortgage financing.
3. If you choose not to move forward with the transaction due to the home inspection, value of the appraisal, or for any reason unrelated to the financing we have sourced, you are not eligible for the $500 credit.
4. If you choose to proceed with financing arranged by a company other than Nest, you are not eligible for the credit.
Variable Rate Guarantee
If, during the course of your mortgage term, you want to lock in your variable rate mortgage as a fixed rate, you are not bound to any one lender. We guarantee that we’ll find you the best fixed rate on the market, even if we have to switch lenders and pay your penalty.
Our commitment
1. If you choose a variable rate mortgage, we will monitor your mortgage rate across 230 lenders. If market conditions change and we believe it’s a good time to lock in at a fixed rate, we will let you know.
2. If you decide to lock in your mortgage at a fixed rate, we guarantee not only the best rate at our current lender, but the best rate from any lender on the market. We will pay the penalty to break your existing mortgage to secure the best fixed rate product available.
3. This offer is available to all new and existing Nest Mortgage clients.
Rate Drop Guarantee
When we provide a rate for a fixed rate mortgage, we guarantee the quoted rate for 120 days*—even if rates go up. If rates go down, you will get the lowest rate in effect for your term.
*Exclusions: Promotional offers with a reduced rate hold period (e.g., 60 days).
